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Frequently asked questions

Find answers to the most common questions about our international logistics services.

FAQ — COMMON QUESTIONS

Frequently asked questions

Find clear answers about our logistics services, operations, and quotes.

01What is Centralog?

Centralog is a freight forwarder and logistics operator based in Casablanca, Morocco. We organise ocean freight, air freight, road transport and warehousing for international door-to-door flows.

02Which transport services does Centralog provide?

We cover ocean freight (FCL/LCL), air freight, consolidation and warehousing, and national and international road transport, with tracking and documentation coordination.

03Does Centralog ship from Morocco internationally?

Yes. We structure shipments to and from Morocco, including Europe, Asia, the Americas and Africa, using multimodal transport and related logistics services.

04How do I request a freight or logistics quote?

Use the contact form with origin, destination, commodity type, volumes or weights and required timelines. Our team responds after operational review.

05Where is Centralog headquartered?

Head office: 5 Boulevard Abdellah Ben Yacine, 2nd floor, offices 01 & 02, 20250 Casablanca, Morocco. Visits can be arranged by appointment.

06What are your business hours?

Monday–Friday 08:30–17:00 and Saturday 09:00–15:00 (local time). You can also email us outside these hours for deferred handling.

07Do you provide customs clearance services?

Yes, we support our clients with full customs brokerage services (import and export) in Morocco to ensure smooth transit and strict compliance with local regulations.

08Do you offer warehousing and order preparation?

Yes, through warehousing and consolidation: secure storage, inventory management and order preparation aligned with your distribution constraints.

Ready to ship your cargo?

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